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I. Chalcedon Privacy Statement
Your right to privacy is very important.
We recognize that when you choose to provide
us with information about yourself, you
trust us to act in a responsible manner.
We believe this information should only
be used to help us provide you with better
service. That's why we have put a policy
in place to protect your personal information.
Below is a summary of our policy.
II. What information does Chalcedon collect?
When you visit the Chalcedon website, we
collect a variety of personal information
depending on who you are and how you entered
our website. We may collect browser type
and IP address for all visitors through
HTTP header information. During the purchase
process, we also collect your name, address,
email address, credit card information,
and possibly shopper preferences. Shopper
preferences consist of the URL indicating
where you came from when you entered our
website, information regarding the products
you purchased and which pages you viewed
once you entered Chalcedon.
III. Additional Information
There are occasions where we may ask for
additional information. We do this to be
able to better understand your needs, and
provide you with services that we believe
may be valuable to you. Prior to collecting
additional information, we will explain
the purpose for which the information will
be used. In addition, we may keep information
regarding your communications with us such
as emails and feedback.
IV. How does Chalcedon use the information
collected?
We hope to provide you with an efficient,
simple, and secure method for purchasing
Christian materials online. To achieve this
goal, information collected by Chalcedon
may be used aggregately to analyze traffic
patterns and site usage to improve the efficiency
and usability of our site. This information
will also help us prioritize possible future
publications of Chalcedon. Additionally,
we may perform specific demographic analyses
in order to tailor our marketing promotions
and personalize shopping experiences to meet
the needs of individual customers.
V. Disclosure of Customer Information to
Third Parties
Chalcedon does not sell or rent information
collected on our website to third parties.
However, we may share customer information,
or a subset of such information, with carefully
selected third parties on a very exclusive
basis.
VI. Data Storage in the U.S.
We may collect, store and process personal
information in databases in the United
States
VII. How does Chalcedon protect the privacy
of its customers?
We will take appropriate steps to protect
your privacy. Whenever you provide sensitive
information (for example, a bank account
or credit card number), we will take reasonable
steps to protect it. We will also take reasonable
security measures to protect your personal
information in storage. Credit card numbers
are used only for payment processing and
are not used for marketing purposes.
Except as stated in this Privacy Statement,
Chalcedon will not provide any of your personal
information to other companies or individuals
without your permission. However, we may release
personal information (including access logs)
in response to all court orders and lawful
requests from governmental authorities.
VIII. The use of cookies?
Chalcedon does not use cookies.
IX. Offsite privacy protections
Chalcedon may provide links to other websites.
Since we do not control those websites,
we cannot be held responsible for the nature
of their contents, or the security or privacy
of any information you disclose to them.
We encourage you to review the individual
privacy policies of those sites as applicable.
X. Making purchases on the Chalcedon website
Only persons over the age of 18 may make
purchases on the Chalcedon website.
XI. Questions?
We welcome comments and questions on this
privacy statement. Due to the rapidly evolving
technologies on the Internet, we may occasionally
update this privacy statement. All revisions
will be posted to this site. Questions
regarding this statement should be directed
by email to the
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CHALCEDON RETURN AND REFUND POLICY
Products returned in original condition
within 30 days will be credited to the account
on which they were initially charged. All
such returns should be mailed postpaid to
Chalcedon, P.O. Box 158, Vallecito, CA USA
95251
Donations will be credited back to the account
to which they were initially charged if request
is made to Chalcedon by the end of the next
business day. Such requests must be made to
Chalcedon by phone at (209) 736-4365, ext.
11.
DELIVERY METHOD AND TIMING
Products will be sent to U.S. addresses
by UPS ground rate or USPS book rate. All
other countries will go by USPS international
book rate. Allow four weeks for delivery.
For faster delivery, please call your order
in to Chalcedon at (209) 736-4365, ext. 11.
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